ByAlondra

Check most frequently asked questions here, if you still need help then please contact us at shopbyalondra@gmail.com

Other

Are the cups dishwasher safe?

Cups are NOT dishwasher safe.

Hand wash ONLY with cold water

NO dishwasher or microwave

Do NOT soak

Do NOT scrub vinyl

Can your cups be customized?

Yes! For any custom orders please send us an email to shopbyalondra@gmail.com OR send us an email on Instagram.

What do I do if my package is missing?

After your package has been dropped off at USPS - I am no longer responsible for any issues in shipping delays or stolen packages.

Please contact me at shopbyalondra@gmail.com.

What if I received a defective/broken product?

If you receive a defective product please contact me ASAP!

What is your Refund/Exchange policy?

All sales are final.

What is your turn around time?

My current processing time is 7-10 business days.

Do you ship internationally?

(edit)